Privacy Policy – HIPAA-Compliant Urology Telemedicine

Protecting Your Personal Health Information

At Urology Video Visit, your privacy is our top priority. We comply fully with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable state and federal laws.

1. Information We Collect

• Personal information (name, date of birth, ID verification)
• Medical history, symptoms, medications, allergies
• Payment details (processed securely; we do not store full credit card numbers)
• Technical data (browser type, device info, cookies for site performance)

2. How We Use Your Information

• To provide telehealth consultations and prescriptions
• To coordinate care with licensed pharmacies
• To comply with legal and regulatory requirements
• To improve our platform’s performance and security

3. How We Protect Your Data

• HIPAA-compliant encryption for all data storage and transmission
• Secure servers located in the United States
• Access restricted to authorized medical and administrative staff

4. Sharing of Information

We never sell or share your data with third parties for marketing. Information is only shared:

• With your provider for care delivery
• With pharmacies for prescription fulfillment
• When required by law (subpoena, regulatory request)

5. Your Rights

• Access your medical records
• Request corrections
• Request deletion (where legally permissible)
• File complaints if you believe your privacy rights have been violated